How to Plan Your Holiday Marketing Content

Posted: OCTOBER 8, 2021

Now that October is underway, upcoming holidays such as Halloween are on the near horizon. But as marketers and content planners, we always need to be thinking several months ahead. Coming up with campaigns, strategies, and marketing events takes time, and starting well in advance of the time in question helps with creating the best ideas and not stressing getting things done in time.

So today we’re outlining the steps you should be taking now (if you haven’t started already!) to plan for marketing and sales related to the quickly upcoming holiday season.

October

If you work with a Sales and/or Marketing team, the beginning of the month should be when you begin brainstorming campaign ideas. Get the whole team together and set up a dedicated meeting time specifically for brainstorming. If your team is fully or hybrid-remote, ensure that there is a virtual space for remote team members to join in the conversation as well. Ask each team member to bring an idea to the meeting so that the meeting time is spent effectively instead of in awkward, brain-racking silence. If you are a one-person marketing team, set aside a dedicated time one day to look up inspiration. That can be through google searches, Pinterest, scoping out the competition, and working through brainstorming exercises on your own. You can always ask a friend or another co-worker to brainstorm as well. An outside perspective is always helpful!

Brainstorming is a good first start. Once you have more than a few ideas to work with, look at the last few years and see how many campaigns you were realistically able to fully commit to for the season. If you or your team tried three campaigns across November and December but were only successful with two of them, commit to taking two campaigns from start to finish this season. Quality is much more important than quantity.

Be sure by the end of the month, your planning has led to preparation and creation of the necessary campaign assets. Do you need graphics for emails? Does your graphic designer have all the info they need to create your graphics. Is your photography ready for new holiday product listings to go on websites and apps? You’ll need those to link to the appropriate emails and social posts. Have you created video content for social media and your website? Planning these assets will have happened after brainstorming, but ensure that you have what you need by the time you need to launch.

November

Time to implement! Holiday shopping begins earlier and earlier every year so November is absolutely a crucial time to begin launching holiday campaigns. If your business takes part in Black Friday sales events, you’ll want your campaigns to begin leading up to the day after Thanksgiving. If you have sales or promotions that start before then, be sure you are letting customers and leads know well in advance. Especially for B2B companies that may need budgetary approval to make purchases. Give those customers and leads advance notice so that they can take advantage of what you are offering!

Your campaigns should include a content calendar plan for the entire month. Email, social channels, snail mail: all of that should be included. For each phase of the campaign, are you sending out enough notice for your products/services? While some campaigns can be effective with relatively short notice (flash sales, insider promos, etc.), it’s less pressure for consumers and marketers to have a campaign with a shorter time crunch.

If you are participating in Thanksgiving and/or Black Friday based campaigns, ensure that all aspects of the workflows for your campaign are ready in advance of that day. Any email workflows should be created, proofed, and scheduled. All social media posts should be constructed, editing, and scheduled. You'll want to assign the role of community engagement and social listening to someone if you are planning on that being a part of your campaign as well. Especially if that person is going to be working on a holiday, you’ll want to plan for that in advance. If not, incorporate an out-of-office message into one of your scheduled posts so that followers can anticipate content but not immediate responses from your team.

Given the theme of the season, thanking current customers and new customers is a great way to end the workflows you’ve set up for your campaigns. Especially for small businesses, new customers can really get a feel for your mission, brand, and purpose by getting an email written by the founder or CEO.

So much closer than you think...

DECEMBER

Once you’ve completed your Thanksgiving/Black Friday related campaigns, time to jump into Christmas, Hanukkah, Kwanzaa, and New Year’s campaigns! December is a busy time for most businesses so your competition will be tough as you will be vying for limited attention span from your leads and customers. Go big and go bold for your marketing campaigns this time of year, as most consumers expect a lot of razzle-dazzle for the holidays.

Another thing to make sure your campaigns are achieving is being direct. Every time you send out a marketing email, add a pop-up notice to your website, or post about an upcoming sale on your Instagram, you want it to break through the noise. Get people’s attention as quickly as possible and convince them why they need to put your product/service on their wish list or holiday shopping list.

Don't let your workflows end at the purchase point! Eliminate the friction in your sales process by encouraging customers to remain brand loyal. Marketing tools are great for keeping new customers in the loop with new product launches, sales and promos, and more. Keep your newest fans in the loop just as much as your leads. This is a great example of creating separate campaigns for leads and existing customers, or for breaking a campaign into elements for existing customers versus leads. Existing customers love to know that they are getting exclusive deals for being a fan of your brand!

JANUARY

The holidays may be over but that doesn’t mean that digital marketing slows down. Now that you have the contact information of your newest customers, it’s time to follow up with them to ensure that they remain loyal to your brand. What can you offer them to continue the positive experiences with your brand? Maybe a discount if they buy something new in the next 30 days? Maybe you have a referral program they can enroll in after trying your product/service?

Collect feedback from new customers and service users. What made them decide to go with your brand? Where is there room for improvement? Can they provide a testimonial about what worked well? These are all things that will keep your marketing flywheel moving forward and help you improve on your campaigns for the next holiday season.

Sometimes it’s hard to stay months ahead of your marketing campaign plan and content calendar, we get it. That’s why Four Tens has a “do-it-for-me" mentality for helping out our clients. Whether you’re a small business looking for some help, a one-man marketing team needing specialty skills, or a large company just looking to outsource your marketing needs, we’ve been there and done that! Get in touch with our marketing experts today to discuss your digital marketing needs and spend your holidays without worrying about your marketing.

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